Our products are made-to-order. We take about 3-7 business days to create products.
Estimated shipping delivery times after fulfillment:
USA: 3-5 business days after fulfillment
Canada: 7-13 business days after fulfillment
Worldwide: 9-20 business days after fulfillment
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org noting your order number. We'll see what can be done.